FAQs (Frequently Asked Questions)
If I give you my credit card number, how do I know if tastytrade is safe?
We are committed to protecting the security of your personal information. We have implemented an information security program that contains administrative, technical and physical controls that are designed to reasonably safeguard personal information from unauthorized access, use or disclosure. Our credit card transactions are handled by secure third-party processors, and sensitive financial account information such as your credit or debit card number and expiration date are stored on Payment Card Industry (PCI)-compliant servers rather than locally.
Where is tastytrade located?
Right now, in the financial and live improv capital of the world – Chicago. And eventually, in the heart of every American.
Who are you people?
The fact is that we are old floor traders who created thinkorswim back in 1999 and built it into one of the most successful online brokers in the world. The more fun story is that we were born on a sacred mountain and glided into our present positions on rainbows and accompanied by eagles. Our birthdays are celebrated the world over.
Where did the name come from?
During one of our regular office hot dog eating contests, a bolus of encased meat and white bun lodged in the throat of our intrepid office manager. As the paramedics were saving her, she gagged something that sounded to us like "tastytrade" as she expelled the obstruction. The rest of us looked at each other and said, "that works."