Thankful is AI customer service software that transforms daily customer problems into lifetime value by combining machine-like speed with human-like expertise. They combine Deep Learning from millions of pieces of data to understand customers just as well as best human agents. Ted Mico is the Founder & CEO of Thankful. In his past endeavors, he's worked in the music business with many high-profile musicians such as Paul McCartney, David Bowie, Mick Jagger, and the rest of the Stones. He's not your typical entrepreneur, which makes this interview refreshing and without boundaries.
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